The problem
Vivid Studio ran ads, got inbound, and then lost 60% of it to slow follow-up. Their team was doing client work — nobody had time to respond to a new lead within the hour it mattered.
The change
Alchemize went live in a single sprint. The assistant qualifies visitors, books discovery calls directly, and sends Sophie a briefing with the lead's budget, timeline, and suggested opener before each call.
“We went from 2 qualified calls a week to 9. The transparent scoring means we can actually improve the process.”
Sophie Lin
Growth Lead, Vivid Studio
The result
Nine qualified discovery calls a week, up from two. Show-up rate improved 21 percentage points. The scoring transparency let Sophie renegotiate her minimum budget threshold upward after seeing the data.
[ what they use ]
- → 2 chatbots
- → 8 routing rules
- → Calendly integration
- → Starter plan
Vivid Studio is a 6-person creative agency in Bristol. They design brand identities and campaign assets for challenger consumer brands, and were losing inbound leads to slow manual follow-up.